IT Apprentice – QA Ltd – Grangemouth

QA Ltd

Employer description:

Are you enthusiastic with a genuine passion for solving IT issues, and empathetic to customer needs and requirements? Willing to learn and grow within FDS and our parent company DXC? If so, read on for details of our exciting IT Apprentice opportunity!

We are looking for an IT Apprentice to join our welcoming team of experts whilst gaining valuable on-the-job experience working on-site supporting one of our industry-leading clients. The site benefits from easy access to travel links, free parking, and subsidised employee rates at the on-site restaurant.

Working hours – Mon- Fri between 08:00-18:00 (37.5 hrs per week)

Salary – £12,000 per annum

Vacancy Description:

  • Comply with Company Procedures and Health & Safety Regulations
  • Respond to and update tickets via the Service Now ticketing system
  • There may be an occasional requirement to backfill/assist on other local sites
  • Be comfortable completing a certain amount of administration that includes updates in Service Now and AVS
  • Demonstrate enthusiasm for your role and willingness to learn
  • Computer literate
  • Quick learner with the ability to work on your own as well as part of a team

Desirable Skills:

  • Ability to communicate effectively with a wide range of people and personalities
  • Punctual, reliable and conscientious
  • Knowledge of Microsoft Windows 10, Windows 11, and Microsoft Office 365
  • Helpful approach and the ability to display professionalism
  • Excellent Communication Skills and Telephone manner to all levels.
  • Quick learner able to work on your ow as well as part of a team.
  • Self-Starter, Able to Work Proactively whilst unattended, Punctual, Reliable and Conscientious.


  • Flexible benefits including medical insurance and eyecare vouchers
  • Company pension scheme
  • Income protection after six month’s service
  • 23 days’ holiday raising to max 25
  • Option to purchase / sell additional holiday
  • Life insurance
  • Employee Assistance Programme
  • Clear and defined career path
  • Mentoring and support from experienced engineers within the business
  • Access to training platforms covering a wide range of free courses

Important Information

“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

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