Retail Sales Advisor – Arco: Experts In Safety – Falkirk

Arco: Experts In Safety

Wednesday 23 November

With over years of experience, Arco are the UK’s only integrated services and safety products business, offering a unique mix of specialist expertise and practical real-life industry knowledge. With a product range exceeding , items, and huge variety of safety services on offer, we are the leading safety partner in the UK.

As a fifth generation, family-owned business, our success is driven by 1, passionate colleagues who form the Arco family. Our family culture is one of the reasons we were voted Supreme Family Business of the Year in .

We’re now looking to recruit an exceptional Retail Sales Advisor that shares our core values; respect for people, hard work and enterprise, excellence in reputation and making the world a safer place for everyone.

About the role

This isn’t your standard Retail role as you’ll be doing much more than standing behind a checkout! You’ll be given the opportunity to get involved in a variety of tasks, including contacting and visiting customers to promote our products and services, responding to customer queries in-store and over email and ensuring we have a store to be proud of.

As part of this role, you will also be required to provide holiday/sickness cover for our Vending Machine Operative who stocks our Arco vending machines on customer sites and liaises with customers and account managers to maintain high levels of service.

Don’t worry if you don’t know much about the health and safety industry or personal protective equipment (PPE), as we’ll teach you all there is to know, and provide you with a platform to learn, develop and grow.

Key responsibilities include:

Delivering outstanding levels of customer service

Interacting with our customers, in store, on the phone and on customer visits, to promote our products and services

Providing a great shopping environment for our customers ensuring our stores are clean, tidy, and presentable – a store we can be really proud of

Processing customer transactions and responding to customer enquiries using our bespoke IT software

About you

The ideal Retail Sales Advisor will be/have:

Experience of working face to face with customers, preferably in a retail environment

An understanding of what makes a great customer experience

Comfortable making promotional calls to business customers

A full UK driving licence

An understanding of IT systems to process transactions and respond to customer enquiries

Flexibility to cover colleague shifts (team absence, holidays)

On top of working for the UK’s leading health and safety expert, you’ll also receive:

A starting salary of £20, plus a discretionary company bonus

40 hours per week with the requirement to work 1 in 4 Saturday mornings

32 days holiday inclusive of bank holidays, plus the option to purchase more

2 paid Community Volunteering days every year

An excellent pension and life assurance scheme

A huge range of high street retailer discounts to help with cost of living via MyArco Perks

Access to our brilliant Learning Management System, to support your personal development

If you have any questions regarding this vacancy, please reach out to our recruitment team at

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