Sales Assistant (22.5 Hours) – Salvation Army Trading Co. Ltd. – Falkirk

Salvation Army Trading Co. Ltd.

The role:

We are looking for an enthusiastic Sales Assistant. If you have had customer focussed experience, whether in paid or voluntary roles and have a friendly and positive outlook then we are looking for you to assist our Shop Manager and team of hardworking volunteers to make our shop be as successful as it can possibly be.

General duties

Help to maintain high standards of visual merchandising throughout the shop

Assist our customers throughout their visit, from entering the shop to completing their purchase

Actively promote and explain the benefits of Gift Aid to customers and other various promotions

Complete all company paperwork, including cashing up and banking procedures

Encourage and assist in the training of volunteers

Assist in the sorting and preparation of all donated stock

Travel to other shops if part of a cluster from time to time

Support the Shop Manager in all aspects of best practice and Health and Safety Procedures

Be responsible for the daily running of the shop and management of volunteers in the Managers absence

Ensure that personal behaviour reflects the visions and values of the company

The ideal candidate will have:

A passion for charity retailing

Excellent customer service skills

A flair for window dressing and display skills

Previous experience of working in a customer facing environment preferred

A good level of literacy and numeracy skills together with basic IT skills.

A commitment to the ethos of The Salvation Army 

Hours will be worked on a shift basis between Monday – Saturday 

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