Team Leader – The Cafe – Tesco – Falkirk


About the role


Being a Team Leader in our Cafes is all about creating a rewarding work environment by given the opportunity to make a difference in someone’s day, every day.

Never a late night or long weekend , you can finally have a career in hospitality with the work-life balance you were looking for! Because our business is growing, we can offer you job security and the opportunity to develop your career alongside us.

If you’re looking for a career in hospitality where you can make a difference by delivering phenomenal standards and store growth and are passionate about creating an exceptional workplace for all your team, this is the role for you!


You will be responsible for

Motivating, supporting, and developing your cafe team to deliver exceptional customer service

Supporting your General Manager and deputising when needed

Coaching your cafe team to smash weekly targets

Striving to always do better for your guests

Knowing your Cafe Menu – being prepared to check and challenge all food and drink

Upselling the delicious menu extras and driving your team to do the same

Encouraging your guests to provide their valued feedback

Helping your team to make sure your Cafe stays clean, safe and legally compliant

You will need

To be 18 years of age or older

Some practical work experience in Cafes, Fast Food, Restaurants, Pubs etc

Experience leading or coaching a small team

To be warm and engaging both with your team and your customers

To have a positive attitude with a passion for customer service

To be someone who thrives in a branded business, with set menus, food specs, etc.

The ability to coordinate multiple tasks in a fast-paced environment

To be an excellent communicator

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

What’s in it for you

Alongside a  fantastic work life balance , we offer excellent benefits that help make The Cafe a great place to work.  These include but aren’t limited to:

Colleague Clubcard after 3 months service – 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco

Retirement savings plan

Life Assurance

An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home

Uniform provided

Holiday starting at 28 days (Including Bank Holidays)

Colleague Discounts: Click  here  to read more about the benefits we have available for our colleagues.


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