Team Leader – Webhelp – Larbert


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Are you passionate about customer service and are ready for a new challenge? We have an opportunity to join our team as a Team Leader in Falkirk.

Are you ready to support the leadership team to inspire and motivate our people to deliver exceptional customer care? We are offering a salary of up to £26,000 with a bonus earning potential of £3000 annually along with a list of comprehensive benefits package.

As a Team Leader, you can expect to take on the following:

Ensure that our people perform to the highest standard delivering exceptional results
Manage workload in a timely and effective manner
Deliver on our quality and assurance initiatives
Analyse and present opportunities for improvement

If you are passionate about helping others and keen to go above and beyond in fast-paced environment then this role is for you.

What we are looking for:

Minimum of 12 months’ experience in a leadership role
Care and nurture for our people, inspire and motivate them to deliver the best Customer Care through the use of coaching and development
Working in a fast paced working environment it’s essential that you can deal with change at pace

Some of the benefits you can expect within our fun-loving inclusive community of more than 120,000 passionate people who work in over 60 countries delivering exceptional customer experiences for some of the world’s leading brands.

Free breakfast every Monday
Discounted utilities including some friends and family offers
Exclusive employee discount portal – with savings up to £1,000 a year on groceries, online shopping, cinema and travel
Hooch for your pooch – a subscription to
Dental plan and a fast access to private GP
Training and Education through on demand videos for adults as well as kids

If this full-time Team Leader job in Falkirk motivates and inspires you, apply today.

We’d love to get to know you better. After applying, you will be sent a link to complete a quick online chat as the first step in the recruitment process.

Job Reference: UK01995

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